Action: Call Phone

Twilio Operation

The Call phone action initiates an automated or custom voice call to a phone number using Twilio’s API.

Example User Story

I want to automatically call a customer via Twilio when their delivery is at the door, so they can confirm receipt instantly.

Fields

Field Name	Field Type	Required
to	String	Yes
from	String	Yes
url	String	Yes
method	String	No

Related Connections

Twilio

Related Automations

Example link

Code (Apache v2.0): Operation

{
  "handle": "call-phone",
  "state": "inDev",
  "meta": {
    "short": "Call Phone",
    "description": "Initiates a phone call using Twilio's API."
  },
  "input": [
    {
      "name": "to",
      "type": "String",
      "required": true,
      "meta": {
        "description": "The phone number to call (E.164 format)."
      }
    },
    {
      "name": "from",
      "type": "String",
      "required": true,
      "meta": {
        "description": "The Twilio phone number to use as the caller ID (E.164 format)."
      }
    },
    {
      "name": "url",
      "type": "String",
      "required": true,
      "meta": {
        "description": "The URL Twilio will request when the call connects."
      }
    },
    {
      "name": "method",
      "type": "String",
      "required": false,
      "meta": {
        "description": "The HTTP method Twilio should use to request the URL (GET or POST).",
        "default": "POST"
      }
    }
  ],
  "output": [
    {
      "name": "callSid",
      "type": "String",
      "selector": ["sid"],
      "meta": {
        "description": "The unique identifier for the call."
      }
    },
    {
      "name": "status",
      "type": "String",
      "selector": ["status"],
      "meta": {
        "description": "The status of the call (e.g., 'queued', 'ringing', 'in-progress')."
      }
    }
  ],
  "steps": [
    {
      "type": "http",
      "http": {
        "method": "POST",
        "path": "/2010-04-01/Accounts/{{.AccountSID}}/Calls.json",
        "headers": {
          "Content-Type": "application/x-www-form-urlencoded"
        },
        "bodyTemplate": {
          "value": "To={{.to}}&From={{.from}}&Url={{.url}}&Method={{.method}}",
          "placeholders": [
            {
              "name": "to",
              "type": "String",
              "description": "The phone number to call.",
              "required": true
            },
            {
              "name": "from",
              "type": "String",
              "description": "The Twilio phone number to use as the caller ID.",
              "required": true
            },
            {
              "name": "url",
              "type": "String",
              "description": "The URL Twilio will request when the call connects.",
              "required": true
            },
            {
              "name": "method",
              "type": "String",
              "description": "The HTTP method Twilio should use.",
              "required": false,
              "default": "POST"
            }
          ]
        }
      }
    }
  ]
}